They were [at our home] with equipment within 1 hr,. of being notified. I was pleasantly surprised at how quickly they responded. John, Chris, Troy, Scott and Terry, were extremely helpful and excellent at setting up everything, helping pack up our furniture and personal belongings and getting the process going. The team monitored daily moisture levels…Wendi was called to arrange for a POD to store our furniture and belongings during the process and restoration of the hardwood floors, sheetrock, insulation, painting. Regardless of how often I called, how many questions I had, the team responded quickly and answered my questions or concerns without hesitation. I can’t say enough about this team…I especially appreciated the quality of workmanship this team, John, Chris, Troy, Scott, Terry and Wendi have shown throughout and continuing through this horrific process.