As soon as we receive authorization to respond, our team will provides emergency services, including smoke ventilation, water extraction, tree removal, roof repair, and securing of the property. We will assess the extent of damage, begin repairs, and complete jobs more efficiently than any other company in upstate SC. Our licensed structural engineer reviews each job to ensure that all parts of the repair process will be structurally sound. We can produce certified structural drawings in cases where structural integrity has been compromised.
We handle an insured customer from start to finish during an extremely stressful event in their life. We can fully eliminate all liability to your company for workmanship on a claim. We have been preparing estimates and repairing homes for 10 years. We have extensive experience with insurance claims and we have recently acquired new software that enable us to generate even more accurate estimates. This software allows our company to receive job orders via the phone, fax, pager, or via the internet. We inspect the scope of the damage at the insured’s residence, and then prepare an estimate using the estimating software so we can begin repairs immediately. We have the capability to work with an estimate provided by the insurance company and we work closely with agents and adjusters throughout upstate SC and NE Georgia.
We ask that when a claim is reported to a local agent or adjuster, our company be included in the list of referrals that each agent or adjuster might give to the insured. We have unlimited general contractors and a residential building license in the state of South Carolina. We are a fully insured company that carries over $2 million in workman’s compensation and liability insurance to reduce your company’s exposure and to give the insured peace of mind.
Our estimating software works with national companies such as Allstate, USAA, Great American, State Farm, Nationwide, and others. We maintain constant communication with both the adjuster and the insured on each claim. Whether we write the estimate or follow the scope and estimate of an adjuster, our first priority is always customer service.
The restoration process often brings unexpected and unwelcome surprises. We stay ahead of any potential issue by addressing concerns immediately and keeping our customers informed about the scope and pace of restoration.